Columbus / New Albany
New Albany is about 13 miles from the Census center point for Columbus in a straight line and covers 20.523 square miles of land (Census 2024 Gazetteer internal points and land area, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2024_Gazetteer/, checked 2026-10-19).
New Albany has 10,896 residents (give or take 561) (ACS 2020-2024 5-year, table B01003, https://data.census.gov/table/ACSDT5Y2024.B01003?g=160XX00US3953970, checked 2026-10-19), about 531 people per square mile.
The quote form takes a ZIP code; for New Albany that is 43054 (Census 2020 ZCTA to county subdivision and ZCTA to place relationship files, ZIP areas at least 20% inside the town, https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_cousub20_natl.txt and https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_place20_natl.txt, checked 2026-10-19).
Of the 3,651 occupied homes in New Albany, 81% heat with natural gas, 0% with heating oil, 17% with electricity and 1% with propane (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=160XX00US3953970, checked 2026-10-19).
New Albany has about the Franklin County oil share of 0% and 14 points less electric heat than the county's 31% (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=050XX00US39049, checked 2026-10-19).
Gas heats 81% of New Albany against electricity at 17%, so most quotes here are a partial-home system that carries the shoulder seasons and the summer while the gas furnace handles the coldest nights, or a whole-home system when the house is ready for it.
The median New Albany home was built in 2005 (ACS 2020-2024 5-year, table B25035, https://data.census.gov/table/ACSDT5Y2024.B25035?g=160XX00US3953970, checked 2026-10-19) and the median home has 10 rooms (ACS 2020-2024 5-year, table B25018, https://data.census.gov/table/ACSDT5Y2024.B25018?g=160XX00US3953970, checked 2026-10-19).
New Albany has 3,851 housing units, 2% built before 1940 and 9% before 1980, with 71% built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=160XX00US3953970, checked 2026-10-19).
New Albany has 9 points fewer pre-1940 homes than Franklin County as a whole (11%) and 48 points more homes built after 2000 than the county's 23% (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=050XX00US39049, checked 2026-10-19).
71% of New Albany housing was built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=160XX00US3953970, checked 2026-10-19), and homes that recent usually meet the insulation codes in place at the time, so a heat pump sized to the floor plan lands closer to the real load than it would in an older neighborhood.
89% of New Albany homes are single-family detached, 2% are in two- to four-unit buildings and 5% are in buildings of five or more units (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=160XX00US3953970, checked 2026-10-19).
With 89% detached houses and 2% in small multi-family buildings, a New Albany quote is usually one or two outdoor units with ducted or ductless heads sized room by room. With 11% of New Albany homes rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US3953970, checked 2026-10-19), the landlord signs the quote in many of them.
New Albany has 37 points more detached houses than Franklin County overall (52%) and 21 points fewer five-plus-unit buildings than the county's 26% (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=050XX00US39049, checked 2026-10-19).
Only 11% of New Albany homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US3953970, checked 2026-10-19), so nearly every quote here is the resident talking to the installer directly, and the rebate goes to the person living in the house.
No electric utility is on file for New Albany on this door yet, so this page does not name one; the name on the bill decides which rebate path applies.
Median household income in New Albany is $238,250 (ACS 2020-2024 5-year, table B19013, https://data.census.gov/table/ACSDT5Y2024.B19013?g=160XX00US3953970, checked 2026-10-19); many state and utility heat pump rebate programs set higher incentive tiers for income-qualifying households, so the household income on the application, not the town median, decides which level applies.
Heating design temperature: 5F. Source: ENERGY STAR Design Temperature Limit Reference Guide (2019 Edition), Franklin County row, 99% heating, PDF pages 94 to 97 of 141 (Revised 11/11/2020), https://www.energystar.gov/sites/default/files/Design%20Temperature%20Limit%20Reference%20Guide%20(2019%20Ed)%20-%20ENERGY%20STAR%20Single-Family%20New%20Homes_Rev11.pdf, fetched 2026-10-19, 99%.
That 5F figure is the Franklin County cold-day number a New Albany heat pump is sized against, so ask the installer to show the system's heating output at 5F, not at the milder rating-label temperature.
Ask whether the quote is whole-home or partial-home, because with 81% of New Albany on gas and 17% already electric the two paths carry different rebate figures and different sizing.
Ask for the heat-loss calculation room by room; the median New Albany home has 10 rooms and was built around 2005, and the count of heads and the tonnage follow the rooms and the insulation, not the square footage.
The form on this page is the follow-up for New Albany. The public number is the number the contractor quotes from.
No local contractor is named on this door for New Albany yet. A request from this page goes to the first licensed shop that takes the door.